This book is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager, who want to become that manager their team deserves.
FranklinCovey knows that managers are desperate for help - especially employees who go from managing tasks to managing people. They yearn for training and tools to help them become more confident, effective, and valued. This practical and inspirational guide offers the solution with guidance, tips and insights that are relevant, easily applicable, based on credible expertise, and will fit into the manager’s hectic daily schedule.
The focus of the book is to give managers the information they need in a way that they can absorb quickly. They can pick up a helpful tip in 10-minutes or glean an entire skill-set with a deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow.
Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. The book has 29 skill-based chapters, which cover essential managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams. The book also includes over 30 unique tools, such as a prep worksheet for your next one-on-one and a list of over 100 behavioural questions for your next interview.
Scott Miller serves as FranklinCovey’s Executive Vice President of Thought Leadership and is the host of On Leadership With Scott Miller—a weekly leadership webcast, podcast, and newsletter. He also hosts the weekly iHeart radio program and podcast Great Life, Great Career With Scott Miller, and is a leadership columnist for Inc. magazine.
Todd Davis, FranklinCovey’s Chief People Officer, has been entertaining and inspiring people throughout the world for more than twenty-five years, with his deep understanding of leadership, employee engagement, and talent management. He has delivered numerous keynote addresses and speeches at top industry conferences and associations, at annual corporate events, and for FranklinCovey clients, many of which are Fortune® 100 and 500 companies. He lives in Salt Lake City, Utah.
Victoria Roos Olsson is a senior leadership consultant with FranklinCovey. She is an expert in leadership development and has trained, developed, and coached leaders across the world for the past twenty years. She has also lead learning and development organizations for large corporations across Europe and the Middle East. Victoria leads an international life with her husband and two daughters.
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