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How To Succeed in the Relationship Economy
Make Data Work for You, Empathise with Customers, Grow Valuable Relationships
Table of Contents
About The Book
Learn how to: •find customers willing to build a long-term relationship •invest in loyal customers without going bankrupt •understand the impact of pricing •explore the power of big data with common sense •discover deeper customer needs
Product Details
- Publisher: Advantage Books (April 24, 2017)
- Length: 208 pages
- ISBN13: 9798891885851
Raves and Reviews
“Truly new insights that lead to better decision making.”
—JELLE PRINS, DESIGN MANAGER, UBER
The authors look into the future of subscription economics as few can. It elegantly captures the change in the consumer landscape we are witnessing… This book is a must-read for anyone serious about evolving their business.” —STACY SPIKES, Cofounder, MoviePass
“A real milestone in a journey every business should have embarked upon a while ago. It’s never too late to learn from the best, and I encourage you to dive deep into this most up-to-date guide available on data and customer experience.” —VINCENT PEYREGNE, CEO, WAN-IFRA
“A fascinating, real-world guide for businesses who want to harness the power of smart analytics to create meaningful and sustainable customer relationships.” —DAVID CLINCH, Global News Editor, Storyful
“We have moved from a transactional economy to a relational economy. This is a timely book … because it provides us with the essential tools to manage this shift.” —ERIK ROSCAM ABBING, Director, Livework Netherlands
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