Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc., an enterprise security software company, where he served for 13 years. He is a Wall Street Journal bestselling author whose books have sold over 1 million copies. His works include Wiring the Winning Organization, The Unicorn Project, The Phoenix Project, The DevOps Handbook, and the Shingo Publication Award-winning Accelerate, among others. Since 2014, he has been the organizer of the DevOps Enterprise Summit (now the Enterprise Technology Leadership Summit), studying the technology transformations of large, complex organizations.

Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the general manager and chief science officer of Praxis Flow LLC. Kevin has decades of IT management experience and is a mentor and advisor to CEOs and CIOs. He is the co-author of The Phoenix Project and The Visible Ops Handbook.

George Spafford is a research director for Gartner, covering DevOps, technical change, and release management, in addition to the use of bimodal IT and the pace-layered application strategy. His publications include hundreds of articles and numerous books on IT service improvement, as well as co-authorship of The Phoenix Project, The Visible Ops Handbook, and Visible Ops Security.